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Liberty Tax

 

Posted : 16 Aug ,2013 by    Tomjj7

 

 

I filed my taxes on February 2013 and waiting two month for my tax refund, two months went by and i called and they told me i needed to fill out some paperwork. However liberty failed to call and tell me that. So i got all the paperwork done for the IRS. The papers were sent back back because they messed up on my child's ssn so i had to wait even longer for them to get my income taxes. Now everything is correct and they direct deposited my check, and liberty is only open one day a week. I called the liberty taxes corporate number to see about getting my check. They sent an email stating that liberty has 48 hours to contact me. The 48 hours went by i called corporate again and they wrote another email stating they now had a priority 24 hours. And still no answer. Is this how they run there business? I am no longer doing my taxes here, i will go back to H&R Block.

 

This complaint has been visited 1097 times since it was published.

 


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