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West Kendall Toyota

 

Posted : 20 Apr ,2014 by    arp52

 

 

I have not received $500.00 bonus as a repeated customer of . The dealer never processed my voucher, which I gave to them on July 7. I was expecting the bonus by now, (waiting since July 7th, 2013). Called office and was told they never received a voucher on my name. Complaint with dealer salesperson, escalated to GM, who told me that I have to wait for the process by Mike although they recognized their mistake ther was nothing else they could do for me and that was their customer service on my issue. I have called Mike office again and they do not have my voucher.I will loose the $500.00 bonus as agreed in the lease program. I need assistance please

West Kendall Toyota
13800 SW 137th Ave
Miami, FL 33193
(786) 345-2600
azar@lexusofwestkendall.com
lexusofwestkendall.com

 

This complaint has been visited 1255 times since it was published.

 


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