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Thrifty Automotive Leases

 

Posted : 19 Feb ,2015 by    Hawx

 

 

I organized for a rental automotive, over the web, for 1 day while I used to be in Sydney. I collected the automobile at Sydney Airport at roughly four.00pm on Tuesday 10-02-2015. I returned the automobile to Sydney Airport at roughly four.00pm on Wednesday eleven-02-2015 as I had a return flight to Townsville leaving at 5.30pm. I used to be quoted $121.36 and my bank card was charged that quantity on 10-02-2015. On the ultimate bill which was emailed to me it said that the automotive was returned to Canberra Airport on 12-02-2015. Because of this error my bank card was charged an extra $252.sixty nine on 12-02-2015. I rang their customer support quantity 1300 367 227 and was instructed that it will be higher if I spoke on to the workplace I collected the automobile from or their Sydney CBD workplace and the operator gave me these numbers. I rang the airport workplace on 02 9582 1762 and was positioned instantly on maintain for greater than 10 minutes. I hung up and rang the Sydney CBD quantity 02 8374 6177 ending with the identical consequence so I hung up once more. A bit later, approx. half-hour, I rang the numbers once more with the identical outcome however lastly was in a position to depart a message for them to ring me again. I nonetheless hadn't heard from them a day later so I left a message via their "contact us" tab on their web web site. I acquired a return e mail to say they might contact me inside 24 hours. They did not. I left comparable messages on their site the next three days in a row. I used to be additionally in a position to go away one other message on one of many Sydney numbers I had. I nonetheless have not heard from them they usually nonetheless have my cash. Please assist.

 

This complaint has been visited 1316 times since it was published.

 


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