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OtterBox Defender Case for iPhone 5

 

Posted : 28 Apr ,2014 by    barger2514

 

 

It seems that Walmart has contracted out to a third party to ship this product on their behalf. The third party elected to ship FedEx and require an adult signature at the time of delivery. No problem, except, I sleep during the day. Each time they came to deliver the otterbox, I was asleep. I called FedEx and they were not willing to work with me on the delivery time. I live over 40 miles round trip from the nearest FedEx office, so I told them to send it back to the vendor. I contacted the vendor and told them what the issue was and asked them to send it UPS ground. Instead they just refunded my money even though they said they would send me another one via UPS. Bottom line, I should have just driven 2 miles to Walmart and picked it up. I ended up doing just that. I spent an extra $5 on the otterbox, but it was a whole lot less aggravating in the end. The product itself is awesome and will last for a long time.

 

This complaint has been visited 1174 times since it was published.

 


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