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Naked Wardrobe, Inc

 

Posted : 10 Apr ,2015 by    Mr Mike

 

 

I made a purchase from their website and upon receiving my merchandise, the sizing was off. I returned my merchandise via UPS with tracking and e-mailed their info department to make sure that they received it. They responded with confirmation that the item was received and a refund was issued but will take 2-8 business days to post to my account. After the 8 business days had passed, I e-mailed again to see the status of my refund. I did not get a response. The next day, I e-mailed again, still no response. I then resorted to social media. I left a comment on their Instagram page, asking if anybody else is having issues with refunds. A few people responded. Minutes later the comments were deleted by the company and my profile was blocked. Today I called my bank to file a claim for the charge. My bank informed me that they did not see any pending refunds on the account. I am under the impression that the company never did process the refund and had no plans to do so.

Naked Wardrobe, Inc
20929 Ventura Blvd
Suite 47522, Woodland Hills, CA 91364
http://www.nakedwardrobe.com/

 

This complaint has been visited 1904 times since it was published.

 


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