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Posted : 4 Apr ,2017 by    carmencarrio937@gmail.com

 

 

reservationsmanager.bahamas@superclubs.com concierge@breezes.com esclations@garops.zendesk.com
CC
muna@superclubs.com
BCC
Cmc
Message body
Gentlemen:

I just spoke to Ms. Lydia Martin concierge at Breezes and she explained that Expedia has to send a form requesting the cancellation and reimbursement directly to Breezes. has that been done? if not, when may i expect it to be done. i would like to receive a copy of same.

Ms. Martin informed me about a 45 day cancellation deadline. I have copies of my original reservation placed through getaroom.com and a copy of the hotel confirmation. neither document makes reference to a 45 day cancellation deadline.

i am sure you realize how upset i am and i trust you will try to resolve this matter as soon as possible.

I await your kind response

there was no response they kept $789.00 and refunded the rest. i cancelled 37 days before arrival neither get a room or breezes has information on their website about the 45 day cancellation penalty they are a bunch of thieves i am trying IATA next they are a disgrace

 

This complaint has been visited 590 times since it was published.

 


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