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Dependant Verification Center, Lincolnshire IL

 

Posted : 18 Jun ,2015 by   

 

 

I was on the phone asking questions last night. 20 minute wait and then when I finally got ahold of a live person he kept talking over me instead of letting me ask my questions. When I asked to speak to a manager he hung up on me.

I was asked for a phone number at the beginning of the call in the case we were disconnected. I wanted to give this company the benefit of the doubt but when no call was returned it became obvious that my impression of a hang up was validated.

This is very frustrating and I don t know how I am expected to comply with this audit when I am unable to get my questions answered and am treated rudely.

 

This complaint has been visited 1325 times since it was published.

 


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