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Ameriprise Auto & Home Insurance


Posted : 4 Nov ,2012 by    Letitout



The insurance has been claimed for auto collision on Dec 02 2011. Policy No.: ********** Claim number: ******* The Claim Representative ****** ****** delayed auto repairing process for 17 days. The car was appraised too less than actual repairing cost and the body shop faxed and called to the appraiser ***** ***** to adjust repair cost several times. But the appraiser ***** ***** nor Claim Representative ****** ****** has never responded to me or body shop. Therefore the car can't be started repair for 17 days of the claim. The Claim Representative ****** ****** and the appraiser ***** ***** has never answered phone and never responded for the supplemental requests. Also, I have the coverage of the rental car reimbursement for 30 days. But the insurance has declined reimbursement and rented car with direct bill only. The direct bill daily rate is higher than my own car rental reimbursement. The car rental coverage is getting ended while the insurance is delaying the process.


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