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Posted : 19 Feb ,2014 by    Peter Brown



Was called on 2/15 to come as there was no hot water. The plumber stated the breather screens needed to be cleaned and we were charged $163.15. The next day there was no hot water again. So we called and they stated we needed a pilot assembly which we paid expedited shipping of $25 for. They came on 2/20 to install this. So from 2/15 to 2/20 we had no hot water. When the plumber left on Wednesday 2/20, we started smelling gas. This continued until we called on 2/23 to report. We were told to call the gas company came and stated the main burner tubing was not tightened after the repair on 2/20. If we would not have called the gas company when we did, we would have had to evacuate due to the gas leak. This is unacceptable. How could a plumbing company forget to tighten this? A gas leak is a big deal and not something to take lightly. We would like our money to be refunded. Both the $163.15 and the $25.00 for a total of $188.15.

Carl's Plumbing Services, Inc.
1756 S 56th St,
Milwaukee, WI 53214
Phone: (414) 778-1234
Fax: (414) 778-1411


This complaint has been visited 1483 times since it was published.


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