Complaints Categories

Allegiant Air

 

Posted : 4 Dec ,2013 by    furrycapon

 

 

Book reservation totaling 370.94. I canceled reservation and was charged a cancelation fee of 100.00 along with a baggage and seat fee. I booked a reservation on7/1/2013. Went to cancel on 9/19/2013. Attempted to cancel online but was unable because the computer did not recognize my e-mail. Searched a long time for a phone number that is not listed on the website. Waited 38 minutes on a long distance number to speak to a customer service representative. Was informed that there is a 100.00 cancelation fee that I did not find on the sheet that came with the email. I also found that my seat fee of 40.00 and my bag fee of 39.98 was nonrefundable. How can it be legal to pay for a bag that is not on the plane or a seat someone else will use?

 

This complaint has been visited 1466 times since it was published.

 


Share This :   Technorati Twitter Stumble Upon share

Comments

Post Your Comments

Comment * : Agree        Neutral        Disagree

Attach photos

Security Code * :

Click Here To Reload Image   =  
click on the image to reload it..
X
Had an experience with Allegiant Air?
Live Help

Videos