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Retail Stores Complaints

Purchased an 18V cordless drill ((R84001) in 2003 with a lifetime battery replacement warranty. The company provided authorized service dealers to handle the battery replacement and replaced my batteries around 2010. Now I need a battery replaced and Ridgid requires you to use Home Depot's with a tool rental. As their authorized service centers did not keep records on my battery replacement, they will not replace them again, even though I have the original purchase receipt, box and manual....

Category : Retail Stores

(0) Replies

Country : United States

I purchased a Valentine1 radar detector on 02.28.16 from the Valentine1 website and received it in a timely manner, as expected. On 03.06.16, I purchased another Valentine1 radar detector for my other vehicle as I have two brand new BMWs--I wanted one for each vehicle. With the second radar detector purchase, I paid extra for FedEx 2-day shipping. When I did not receive the product when expected, I called Valentine1 and spoke with Angela. She explained that my order would not be shipped until...

Category : Retail Stores

(0) Replies

Country : United States

I brought an XBOX ONE for my boyfriend on Dec 2013 as a bundle that included the kinect, a controller, and a game worth $711.52 which included a $89.99 2 year replacement plan. About 3 months ago we took the xbox one and kinect back to best buy because the kinect was not working and would not recognize voice or control the the tv. The Best buy geek squad tech told me it was the console and not the kinect that was damaged, so I left the xbox one console with them and they told me I would get...

Category : Retail Stores

(0) Replies

Country : United States

Regarding the billing of macys store credit card, what ever we return during the billing cycle they do not consider it as a payment, instead of that they deduct the amount of any return from any new purchase, by this action they violate the grace period of the purchases which all other credit cards give for the new purchase, and when we receive the bill of the next month we will find that they charge us an intrest fee because we did not pay the full balance by the due date and we paid just...

Category : Retail Stores

(0) Replies

Country : United States

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