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Yahoo froze my email account saying it had been hacked and recommended I call this company to service my PC. They went through their services available and what was included for the price. I paid $439.95 for a 2 year PC service contract for 1 computer. They did their remote "fix," however for the past 4 days, I have been having the same problem with my Yahoo account. I have been trying to get in touch with the company to perform more service on my PC, and to assist me in my Yahoo...

Category : Desktop Computers

(0) Replies

Country : United States

Twice i have purchased items from this store and the price tag has been different than the price indicated on the shelf. The employee failed to adjust Twice i have purchased items from this store and the price tag has been different than the price indicated on the shelf. The employee failed to adjust and said the tag is the correct price. I pointed out that the price on the shelf is misleading and that they must give me the item at the shelf price because that is false advertising. I have...

Category : Desktop Computers

(0) Replies

Country : United States

1/12/14 dropped my computer off at Best Buy, paid them $79.00 to run a Diagnostic on it and call me so I could make a decision as to whether I wanted to fix or buy a new one as I did not want to spend much on fixing. Someone inexplicably shipped my computer off... somewhere..and it took a manager, Benjamin Potter, to track it down, get it back and he apologized to me and said they would fix whatever was wrong for free. Another employee called and said they would have to replace the hard drive...

Category : Desktop Computers

(0) Replies

Country : United States

Asus did not honor the $50 mail-in rebate for a ASUS RT-N56U Wireless Router sold on Newegg.com. Makes follow up to receive rebate extremely hard. Asus advertised the ASUS RT-N56U Wireless Router for $90 before $50 mail-in rebate on Newegg.com. I purchased the router on 11/28 and submitted the rebate claim form, together with invoice and UPC label from the product box - as instructed by Asus. Two weeks later, I receive an email that my claim was denied because the UPC label was not included -...

Brought laptop in for data retrieval because I thought my hard drive was broken. The hard drive was not broken, they went ahead with the retrieval. I brought the computer in under the assumption that the hard drive was broken and that I needed a data retrieval. The store did not inform me that the hard drive was not broken before they went ahead and performed the service. I payed a fifty dollar deposit on February 2nd and the remaining 150 dollars when I picked up my laptop on February 9th....

Category : Desktop Computers

(0) Replies

Country : United States

I am filing this complaint with my girlfriend who wrote the following reference my vehicles alarm repair at Best Buy. On Tuesday October 16, 2012 I took my 2000 Acura TL into the Best Buy in Parker, CO to have my Viper car alarm repaired. From the moment I walked into the repair bay the technician treated me as if I was creating a huge inconvenience by being there. When I spoke to him he would roll his eyes, sigh, and turn and walk away mid conversation. When I would ask him questions he...

My wife purchased a computer from MIT Computers on 11/7/2013. The computer video screen wouldn't turn on after about 10 hours of use and the video drive kept trying to boot unsuccessfully, so I returned to the store to get it fixed on 12/5/2013. After leaving the computer overnight with him, I was told by the tech that the computer was going into hybernate, that he had fixed the problem, and that the computer was fine. During my holiday break, I began working with the computer again,making my...

Category : Desktop Computers

(0) Replies

Country : United States

This company charged my credit card a year after the initial purchase. The card was run even though the address information did not match. I in no way authorized this company to recharge my credit card for a renewal of any software. The used an "automatic renewal" excuse to explain why they charged. I have notified the company but spoke with an offshore representative. I am highly disappointed that a supposed legitimate company would use these tactics hoping that their customers do...

Category : Desktop Computers

(0) Replies

Country : United States

I purchased a Dell laptop computer in August 0f 2012 from Dell with windows 7 installed with a promise of an upgrade of Windows 8 for $14.99 . I contacted the place of purchase which was Dell and they said they could not do anything, contact Dell directly and DELL said they can not do anything because Dell should have contacted me about a deadline for the upgrade. I was not informed by Dell or Dell about any deadline for upgrade. I was told by a manager (***** ******) at Dell that they cannot...

I have the unfortunate situation of owning a Dell Inspiron M5010 Laptop. Only 2 and a half years old. $1000 computer. It will not boot up and gives the 7 Beep error. I had it checked by ******* where I bought it and they changed the coin memory Battery , Ram and ports check out OK. Cost $60 ******* advise the Mother board is defective. I spent the better part of 2 hours on the phone directly with Dell Canada Customer Service and their out of Warranty Tech Support departments. They were...

On September 17, 2013 I called Dell that the local repair shop found that my computer hard drive needed replaced. They charged me for hard drive, shipping and tax on order number ********* for a total of $190.14. They sent me a box to ship computer to them. The local repair shop said it appeared it was the motherboard so I contacted Dell again and was charged another $149.00 for the difference. on order number **********. They told me to make sure I marked "No" to data loss on...

In August 2013 I purchased a TV through ******** and price matched it with the same product that was advertised on **********. On approximately October 19th, 2013 I requested another price match for a DSLR camera from a smaller****pany named ***************. Customer service called me and told me that due to the size of *************** that Dell**** could not honor price match. During my chat session earlier I was also told and I quote "we (dell****) do price match for all...

Our church's laser printer has reached its end of life, according to Dell. I had 5 ink toner cartridges in stock, which I was told over the phone that I could return for a refund. I returned them, but now am told that it is beyond their time frame to refund. Confirmation of delivery on 10-4-13 was made by ***. Meanwhile, I have paid for the cartridges, cannot use them, am out the money paid for them, and I don't have the cartridges. I spent 2-1/2 hours on the phone today getting the...

I purschased ink cartridges on 9/2/13. Unfortunately, this was the wrong product and I have been trying to return the product since the delivery. Dell customer care has told me that they could email me the label. the problem is I do not have any ink to print. Then they tell me that they can have it picked up from my home. No one is available for a pick up. then they will say to go to someone's house and print it. Since this product has been received Dell ha made it extremely hard to return. I...

I've been using Dell computers for years. I LOVE Dell computers. I was thrilled when in September 2013 Dell offered a free $75 promotional gift card for Dell products/computers with the purchase of a $400 Dell gift card. I ordered the gift cards and received them soon thereafter. I was excited about an upcoming purchase as I had my eyes on the Dell XPS 12, a laptop running Windows 8 and it came with a touchscreen. On 22OCT2013 I placed my order for the XPS I badly wanted. However there was an...

cancelled service on oct. 14,company ported my # on oct. 17 after cancellation, will not release # to correct carrier or refund money. Requested service cancellation on Oct. 14, 2013 before service transfer and received two reference #'s LTKXXXXXXXXXXXXXXX and LTKXXXXXXXXXXXXXXX confirming magic jack cancellation. My # was to be released by previous provider to ******** but instead magic jack stole my number of 10 years on Oct. 17, 2013 after cancellation of service was confirmed. My current...

Majic Jack made an unauthorized charge to my credit card. I contacted them three times,they say they will examine the case, no refund yet.

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