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Appliances Complaints

I purchased a stackable w/d with a 30 day warranty. I have been without the machine for 18 days now, and the company will not repair or replace it. I purchased a machine for $225, it was a used stackable with a 30 day warranty. Less than 2 weeks into my purchase, I called for service as the machine was obviously broken and not balancing. After two days of attempting to reach them, Friday (9/13) a technician called me and schedule for that next Monday (9/16). On this visit, the technician said...

Category : Appliances

(0) Replies

Country : United States

I contacted Frank's Appliance to come out to inspect an appliance that was not working correctly. They said they would send someone and never did. I contacted the company July 11, 2013. A phone representative took my information and listened to my problem about my dryer not heating all the time. He apologized a few times because he said he was new at this job and it took a while for him to record all the needed info. He scheduled someone to come out the following day, July 12, and said they...

Category : Appliances

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Country : United States

Bray & Scarff's service department is inept and has not fixed a leaking sub-zero refrigerator for the last three months. It has involved at least four service calls and two that they cancelled. The warranty ($500) only allows for B&S sub-zero repair people to show (Not sub-zero authorized repair people). I will never buy anything from them again, will spread the word to others and advise never to deal with their service dept. The same thing happened with a dryer repair and I gave up...

Category : Appliances

(0) Replies

Country : United States

I purchased two iHeaters in Feb of 2011, a 1500 and a 1000. They are advertised to reduce your heating bill to pennies a day, which is a gross overstatement. The 1500 quit working this winter and of course, warranty out of date. Upon calling the company after several unanswered emails, I was told my only resolution was to ship at my expense the heater to their warehouse and that there wasn't anyone in my area that could service these heaters. Also, I would have to pay a service fee, all...

Category : Appliances

(0) Replies

Country : United States

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