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daytonwater.org

 

Posted : 7 Dec ,2013 by    run

 

 

We completed our Lease on May 1, 2013. We moved out of our house. Now we are receiving the water bill with service termination fees of $25 added. As a company, they are not terminating any water connection whatsoever, because the unit still needs water and sewer even for next tenant. They are doing repair work in house which needs water. Still charged service termination fees of $25. If this company is not making any changes in the water bill, why are they charging $25. We will not pay $25 termination fees. Are not we legally allowed to vacate the house after our lease is over. They did not pay welcome charges of $10, so why should we pay charges to leave the house. I will not pay complete bill until they resolve this issue, and they can not charge me late fees. Even late fees use to be $5 on every bill, now on this last bill, it is $11. Why is this? Why are they charging this special extra fees only for this last bill. They are trying to suck every last dollar out of our pocket. Complaints Bureau please file my complaint against this company and force them to stop this kind ridiculous practices.

City of Dayton
Department of Water
320 W. Monument Ave
Dayton, OH 45402
937.333.3725
waterweb@daytonohio.gov

 

This complaint has been visited 1089 times since it was published.

 


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